Shipping policy
Delivery Guaranteed
We guarantee fast and easy shipping. In order to insure that you have a great shopping experience we provide a hassle free shipping process. If you have any problems receiving your package we will reship once at our expense.
Some important things you should know about our shipping policies:
- We will choose FedEx/Aramex/European Line ship your order,we have two shipping methods:
(1). Can arrive 15-25 days by Fedex/Aramex/European Line.
(2).Can arrive 7-12 days by FedEx Fast Line. - Our website free shipping, we will choose FedEx Fast Line send to you can arrive 7-12days.
- Once an order is dispatched from our premises, we will track the items for our customers all the time . If parcel are delay for the unexpected transit traffic , or damage arising out of late delivery of the shipment please contact us immediately !
- All delivery times and dates are provided as approximate estimates only and are given from the time of dispatch, and NOT from the order date.
- It is your responsibility to ensure your correct contact details that will be send over to the courier company. If we are required to redirect the shipment, any associated costs as may be applicable shall be your responsibility.
- You can track your shipment online on the Fedex official website。
- Whoever personally accepts the delivery of the courier at the address given by you shall be deemed to be the rightful recipient of the goods.
- You are responsible for providing the correct shipping address.
- Someone must be available at your shipping address during the day to sign for the package.
- We ship all our merchandise via express international courier. It must be signed for upon delivery
- All shipments are shipped directly from our warehouse in Hong Kong
- You will receive an email with a tracking number allowing you to track the progress of your shipment on the day your merchandise is shipped.
- It could take up to 5 days for the shipping company to update their website with details of your shipment.
- Your order may arrive in multiple packages. If your order has been split you will receive multiple tracking numbers. The number of tracking numbers you receive reflects the number of packages you should expect to receive.
- Your package will pass through customs in your country and you may be asked to assist in clearance.
- We are not responsible for taxes or tariffs on your packages. We try to avoid these costs with low value invoices.
Shipping Prices:
We do everything we can to reduce the cost of shipping your merchandise. In fact we cover most of the fees associated with shipping your merchandise. We ask that you pay only a nominal fee.